Effective Date: June 11, 2026

CK Mechanical (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, https://ckmechanical.com (the “Website”), and when you use our services.

By accessing or using our Website and services, you consent to the data collection and use practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information from you when you interact with our Website or contact us for services.

• Personal Information: This includes information that can be used to identify you personally. We only collect this information when you voluntarily provide it to us (e.g., through contact forms, quote requests, or emails). This may include:

  • First and Last Name

  • Email Address

  • Phone Number

  • Mailing/Service Address (in Windsor, Ontario, and surrounding areas)

  • Details regarding your mechanical, heating, cooling, or plumbing needs.

• Non-Personal Information: When you visit our Website, we may automatically collect certain non-identifiable information, such as your IP address, browser type, operating system, pages viewed, and the dates and times of your visits. This helps us understand how our website is being used and how we can improve it.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, schedule, and complete the mechanical and HVAC services you request.

• To respond to your inquiries, provide quotes, and offer customer support.

• To process transactions and send related information, including invoices and receipts.

• To improve our Website, services, and customer experience.

• To communicate with you about promotions, services, or updates (only if you have opted in, in compliance with Canada’s Anti-Spam Legislation – CASL).

3. How We Share Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, CRM software), provided they agree to keep this information confidential.

• Legal Requirements: We may disclose your personal information if required to do so by law, or in the good-faith belief that such action is necessary to comply with legal processes served on CK Mechanical, protect our rights or property, or ensure the safety of our customers or the public.

4. Cookies and Tracking Technologies

Our Website may use “cookies” and similar tracking technologies to enhance user experience. Cookies are small files placed on your device’s hard drive. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Website may not function properly.

5. Data Security

We implement a variety of industry-standard security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Retention of Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (such as for tax and accounting purposes).

7. Your Rights Under PIPEDA

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you.

• Request corrections to any inaccurate or incomplete information.

• Withdraw consent for the continued use and disclosure of your personal information (subject to legal or contractual restrictions).

To exercise any of these rights, please contact us using the information provided below.

8. Links to Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any website you visit.

9. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

CK Mechanical Address:Address: 3846 Peter St, Windsor, ON N9C 1K2 Phone: (519) 967-2585 Email:Email: [email protected] Website: https://ckmechanical.com